In class number seventeen we learned about discussing technologies. We mainly focused in on a TiVo Community Forum and a broadband forum (dslreports.com). We learned that forums are used to kind of like “tap into the intelligence of the masses.” Forums are an excellent source of discussing technologies because they “bring collective intelligence to one place.”
In class we learned about the anatomy of a community via the TiVo Community Forum. We also learned about the discussing technologies fundamentals and the hierarchy of these technologies. The main thing and most important thing I got from class is that forums are within a community, and threads are within the forums.
I found it most interesting that the TiVo forum that was not company sponsored was much more popular than TiVo’s company sponsored one that can be found on their website. We discussed why this could be in class as well. In my opinion it’s because when you go to a company sponsored forum it is more “controlled.” For example, as we all know dealing with a company’s customer service representative can be very frustrating and the conversation usually consist of very broad, general “troubleshooting problems.” With a forum you are able to discuss problems that you might have with your TiVo for example with a real person who has/had the exact same problem as you and fixed it themselves.
I also love the Orange Power forum sponsored by Oklahoma State Athletics that we reviewed in class. It is one of my favorite forums. I myself was accepted to and almost went to OklahomaState and had two cousins that graduated from there. I found it pretty funny how the Mizzou forum looked compared to the OSU one. It literally made me laugh out loud. Naturally I had to go find a forum of OSU’s biggest rival OU (U of Oklahoma). It of course is not as organized or as good as the Orange Power forum, but there are some interesting things on it like the “arcade tab.”